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Privacy Policy

At Rotunda Eco Build, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines when, how, and why we collect your data, how we use it, and the steps we take to protect it.

What is Personal Information?

Personal information refers to any data that identifies you or can be used to identify you. This may include your name, contact details, location data, or online identifiers like cookies or IP addresses. We only collect and use your personal information with your consent and in compliance with UK law.

When Do We Collect Personal Information?

  • On our Website: You can explore most areas of our site without providing personal information. However, if you make an enquiry, request a consultation, or join our mailing list, we may collect relevant details to provide you with the best possible service.

  • In Person: When you fill out an enquiry form, consultation request, or another form in person, we collect personal details needed to handle your enquiry and provide efficient service.

What Personal Information Do We Collect?

We only gather information necessary for the service you request. Typically, this includes your name, contact information, and your preferences for how we communicate with you.

How Do We Use Your Personal Information?

We use your information to enhance your experience with Rotunda Eco Build. This may include sending you updates about new projects, notifying you of events, or responding to your enquiries.

How Do We Share Your Information?

We do not sell, rent, or trade your personal information to third parties for marketing purposes. With your permission, we may share information with third parties only if it’s necessary to provide specific services, such as arranging consultations or working with complementary service providers. We ensure that these parties comply with our privacy standards.

How Do We Protect Your Information?

We have robust measures in place to protect your information from loss, unauthorised access, or misuse. Our data handling practices adhere to strict industry standards.

How Long Do We Keep Your Information?

We retain your personal information for as long as necessary to fulfil the purposes outlined here or as required by law. If you have not engaged our services, we typically keep your data for up to five years. For customers who have used our services, we retain data for up to ten years, in line with the lifespan of warranties or regulatory requirements.

Your Rights and Choices

You have the right to request access to your information, correct any inaccuracies, or ask us to delete your data. You may also withdraw your consent to receive marketing communications at any time by contacting us directly.

Contact Us

Rotunda Eco Build is the data controller responsible for your personal information. If you have any questions about our privacy practices or wish to update your information, please contact us at:

Email:info@rotundaecobuild.co.uk
 

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